Karwa opens taxi rank at Holiday Villa

What for have more taxi ranks at hotels when commuters are facing difficulties in hiring taxi via the call centre?
Source: The Peninsula
Doha: 5/5/2010



Ali Bahzad (2nd from left) shaking hand with the GM of Holiday Villa.

Karwa inaugurated a new taxi and limousine rank at Holiday Villa yesterday. The new facility provides an excellent service for the hotel customers by facilitating their movement using Mowasalat’s vehicles.

What a publicity stunt. See those big managers standing on the far left and right? What can they contribute to improve the taxi services in Doha?

The Company’s current policy is based on promoting more positive coordinative relationships as well as successful planning and fruitful cooperation with various authorities.

Ali Bahzad, Taxi & Limousine Business Unit Director. You may send your complaints regarding bad taxi and limo drivers or poor taxi & limo services to him here: E-mail Address: abahzad@moweasalat.com

Ahmed Al Ansari, Mowasalat Business Development Director, said that the Company’s willingness to activate its expansion policy in relation to customer transport and achieving community sufficiency for public needs, which represent one of the company’s strategic expansion goals based on considering and selecting the best locations that best serve both the public and the economy.

Ahmed Al Ansari

He said that Karwa continues its response to the state’s growing economic expansion through its ambitious development plans, adding that Mowasalat strives to overcome major challenges facing the expansion of the fleet reach such as the current infrastructure development and road work. To do so, the company is considering ways of minimising service access time for customers by opening additional access points, increasing driver working hours, determine driver entry and exit times and increasing the numbers of taxis in highly populated areas.

Eng Ali Bahzad, Taxi and Limousine Director, said: “Giving high priority to facilitating the public’s service to quality service, the Operations Department strives to achieve an integrated vision comprising both the provision of safe transport at all times and fleet strategic expansion by adding the latest state-of-the-art taxi and limousine units”, said Eng. Bahzad.

Efforts are not limited to adding new luxurious and spacious vehicles, but also providing the fleet with the latest safety equipment and digital technology, which enables the Operations Department to communicate with any taxi via a technological call system.

Karwa has inaugurated taxi waiting lounges in major malls and hotels as well as various shopping areas.

REMARK:
Instead of providing more reliable taxis on the streets of Doha, these brainless management staff of Mowasalat are only interested in publicity. How many people will walk to Holiday Villa's taxi rank to wait for taxis? Why can't they have a proper taxi rank to cater for the commuters at the Central Bus Station vicinity? Just go to visit this place and you will notice that the taxis there are not queuing up but selecting passengers at a fixed rate. What nonsense is this? Try book a taxi by calling the Call Centre and you will realise how frustrating and disappointing it will be. Welcome to Doha and enjoy your taxi trips!